JSOFT
Vilamoura, Portugal
+351 918 479 655
We are available 24/7!

PORTUGAL AIRPORT TRANSFERS FAQ

You just relax knowing it’s all taken care of!

As soon as you know the airplane arrival time you can book your airport transfer. We strongly recommend that you make your reservation at least 24 hours in advance. However, in peak season there may be a higher load and waiting queue, so it's always better idea to book your transfer in advance, knowing you would be taken care well.
Yes, of course. You can book the transfer from the airport to a needed location. Also, you can book the transfer from your location to the airport. We should take care to pick you up on time and bring you to the needed location right on the time, taking care about your safety and comfort.
Absolutely not, no other hidden charges, no taxes, NO WAIT TIME, no any other additional fees beside you have been quoted. Not even a TOLL FEES, we pay that out of our packet. If you are happy with the service you receive, it’s customary to tip your driver. This is entirely at your discretion. Even a very small tip will be much appreciated by your driver.
Yes, of course. You can book the transfer to the beach, casino, restaurant or any other place you want. With us you can be sure we should bring you to the needed location considering your safetu and comfort.
All flights are constantly monitored so your driver will be at the airport to pick you up when you arrive WITHOUT NO ADDITIONAL COST. Therefore, if your flight is delayed, there is no need to worry about paying costly waiting time, the driver will wait for you at no additional cost to you. We also factor in the time you’ll need to collect your luggage at baggage reclaim. The driver is present at the arrival lobby about 10 minutes after your actual arrival.
Yes, in accordance with our terms and conditions.
Our drivers are easily identifiable with the use of name boards with your name on it. The driver will greet you when you arrive and help you with your luggage to the car and take you to your destination in a timely manner.
First, please contact the driver directly at the telephone number on your voucher and inform him what happened. We will do everything we can to repatriate your lost luggage to you, either to your place of residence, or to your home address. Please note that any fees incurred will have to be paid before the luggage is sent back to you by courier.
If you are carrying a dog please note that the dog must be placed in a dog crate, otherwise we might not be able to accommodate your transport. There are no extra charges for such transport but we might need to use a large vehicle depending on your dog’s size.
Portugal Airport Transfers